Thank you for your quick reply.
Different price with different quality.Please also consider the quality except price,the oil seal we use is NOK brand and the bearing's is NSK;the packaging for goods is reinforced fumigation stamped plywood wooden box,and our warranty period is 2 years.
Thanks.
Your early reply will be appreciated.
Yesterday we received the final 2-off Guomao drives, under POs 191040 and 191105.
One of the drives suffered damage during transport. The drive has serial number 190470101. The motor terminal box is cracked in one corner, and the lifting eye is bent.
The gearbox was not secured inside the crate.
Refer attached photos.
Please provide replacement terminal box and cover.
We have had to get an electrician to go on site and re[air the damage caused, and replace the lifting hook. All time and expense we have had to bear.
In view of this action by our customer we will be taking the same action.
Hansen P4 gearbox
Good evening!
Our accountant department sent me the Remittance slip about your comission just now.
Please kindly check.
And after you get it,please tell me.
Thanks.
Looking forward to hearing from you.
please see attached damaged caused to the gearbox. This has resulted directly from the unit being placed into the crate with NO restraints, and it has been free to move around in the crate. Our customer was not happy and has no told us he will not buy these parts from us again.
Here are his comments;
Hi Paul.
Yesterday we received the final 2-off Guomao drives, under POs 191040 and 191105.
One of the drives suffered damage during transport. The drive has serial number 190470101. The motor terminal box is cracked in one corner, and the lifting eye is bent.
The gearbox was not secured inside the crate.
Refer attached photos.
Please provide replacement terminal box and cover.
We have had to get an electrician to go on site and re[air the damage caused, and replace the lifting hook. All time and expense we have had to bear.
In view of this action by our customer we will be taking the same action.
Hansen P4 gearbox
Good morning!
Our manager agree that we'll arrange the production for you today and please tell me the power of motor connecting the gearbox.
Thanks.
Your early reply will be appreciated.
Please tell me the quantity of 5HP motor you need.
And sorry,our company has regulations,we cann't accept your payment terms.
Generally,our price terms is 100% advanced payment by T/T and in order to show our sincerity,you could also consider the follows price terms:
Pay 30% of order amount in advance and the balance will be paid before shipping.
Thanks.
Looking forward to hearing from you.
We have cooperated with you for many times and the product packages are the same as before.
The previous goods were not damaged.This time the goods were damaged just by chance.
And regarding packaging, we will improve it.
In addition,the pare parts still will be sent to the following address?
BEARING MAN P/L
1/107 STEPHEN ROAD
BOTANY
2019
NSW
AUSTRALIA
Please confirm it.Thanks.
Looking forward to hearing from you.
Hansen P4 gearbox
Motor information as requested.
Motor is 4 pole 1500 rpm
Thank you for your new inquiry.
Please find our quotation for M3KP series ABB motor you need.
Should you have any other questions,please feel free to contact me.
Thanks.
Looking forward to hearing from you.
Thank you for your kindly reply.
What I mean is we need to know the power of motor to manufacture the gearbox you need.
The motor power is ???KW or ???HP.
Thanks a lot.
Your early reply will be appreciated.
Have you understood what I mean.
Pleas tell me power of electric motor connecting the gearbox.
Or could you send me the nameplate of motor?
Thanks.
Your early reply will be appreciated.
Have a nice day~
Thank you for your new inquiry.
We can supply the alternative motor and the EX_Work price of this motor is 435USD per unit.
And please find our drawing attached.
Thanks.
Looking forward to hearing from you.
And please find our quotation and drawing for H3HM14 gearbox.
Should you have any other questions,please feel free to contact me.
Thanks.
Looking forward to hearing from you.
But sorry,we cann't supply the spare parts of flender gearbox ,only can supply the whole set flender gearbox.Is it okay?
In addition,here is our catalogue:https://www.bonwaygroup.com/gearbox-electric-motor-catalogue,please kindly check.
Thanks.
Looking forward to hearing from you.